At Lavren, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect your personal information when you interact with our website, including:

• Identity Information: Full name.
• Contact Information: Email address, phone number, and shipping address.
• Transaction Information: Details regarding perfume product orders and payments (we do not store credit card details directly; they are handled by secure payment gateway providers).
• Technical Data: IP address, browser type, and browsing activity via cookies.

2. How We Use Your Information

The information collected will be used to:

• Process and ship your product orders.
• Provide customer service assistance.
• Send promotional information or newsletters (if you have opted in).
• Improve the quality of service and user experience on our website.

3. Data Protection

We implement various security measures to maintain the safety of your personal information. Your data is stored within secured networks and is only accessible by a limited number of personnel with special access rights.

4. Third-Party Information Sharing

We will not sell, trade, or transfer your personal information to outside parties except for business operation purposes (such as courier companies for order delivery) or if required by law.

5. Your Rights

You have the right to:

• Request access to the personal data we store.
• Request corrections if there is any inaccurate information.
• Withdraw consent for email marketing at any time.
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6. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

• Email: official@lavren.com.my
• WhatsApp: +60 16-444 9499

Mopuff Sdn Bhd. Reg. No. 202301021773 (1515696-V)
Lot B, Kompleks Pavilion Embassy Ampang,

200, Jln Ampang, Kampung Datuk Keramat,

50450 Ampang, Wilayah Persekutuan Kuala Lumpur